Quote:
Originally Posted by EddyTheDog
I am annoyed they want my address ID again - I don't think they want my passport for a card renewal this time...
I assume it is because the card issuing bank do not see it as a renew - They see it as a new card - They require a valid address verification issued within the last 6 months because of the money laundering laws - When your card expires after 12 months the ID on file with Paxum is at least 6 months out of date.....
It's a complicated system and I don't blame Paxum - However, if they want me to do a selfie with my passport they can shove it where the sun don't shine...
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Hey Eddy,
We're not asking for a picture ID, just a proof of address. We won't be asking you to hold the document next to your face or anything. This is standard procedure.
Please upload a new scan or photograph of a recent bill/statement as requested to your account - My Account >> Profile Settings >> Street Address Identification. Let me know when it's uploaded.
Thanks,
Ruth
