There was lots of email / skype messages in between, and each time I requested an update I was told he hadn't started or done much yet, because of xyz personal reason, for weeks after I'd paid my invoice. Because I wasn't seeing anything done at all, and was getting replies to my emails / messagtes days after I sent them that didn't explain anything or update me but looked like stalling I had to make it clear that I had a deadline, which is why I went with them as they said 2 week turnaround time.
Exact email reads:
Quote:
Hello Jay / Jason.
The invoice sent to me on the 21st of January was paid on the same day via paypal.
I understand there has been illness and other disruptions on the part of your designer, however it has been 6 weeks since my invoice was paid. I was quoted 2 weeks for this job.
So far I've seen nothing but mock-up screenshots of the design, which didn't follow my instructions as per my email to Jason on the 7th of February (which had an attached screenshot of what I wanted.)
I was last contacted via skype on the 25th of February (5 days ago) with an updated design mock up, which I replied to what not what I'd asked for. I have received no reply back and no update.
I would like to have an ETA for my design as well as prompt communication, and clear following of my design requirements. I need this job completed, integrated and tested, by April at the absolute latest.
Please respond within 24 hours.
Regards
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When you accept a job, you do it. If you can't, you refund.