Quote:
Originally Posted by mopek1
Because they claim that what they want is to provide the best user experience and what they are doing here is directing everyone to a destination that makes google most money instead.
Of course companies try to maximize profit but google constantly sings the chorus about 'user experience' being at it's core when really most know better.
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I don't see a "user experience" conflict in this example.
They are trying to provide a better experience for their user. If they believe their implementation is better than booking.com, kayak.com, hotelscombined.com - why can't they try and make money at the same time?
The gripe I'm reading has no relation to their user experience, but how they are screwing their media buyers.
Based on the SERP I see, it's a pretty good user experience.
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