Quote:
Originally Posted by DWB
Why not let them cancel with ease if they want to? No reason to try to fuck them over once they decide to leave your site. Offer them a cancel discount. If they don't accept that, let them leave and mail them offers later. They will bite again eventually, so long as you didn't make their experience a bad one.
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I'm a member of a site that is $6.95/month. When I think of unsubscribing they make it a total pain in the ass, you have to look things up and go to a different website and find the right place and then go through all that.
So I dont cancel, I keep it running.
I want to do the same thing on my own site.