GoFuckYourself.com - Adult Webmaster Forum - View Single Post - What billing company doesnt encourage a member to cancel a subscription?

deltav · 03-26-2014, 02:21 PM

I gathered that when he said "I didn't know that" it was sort of registering surprise because that's his processor. Maybe not.

And I dunno - I think it's fair to offer some kind of cancellation link at list on the initial receipt. Doesn't have to be super obvious. If the content is satisfactory and regularly updated, the subscriber will usually stick around.

The idea for me with rebills being automatic is to avoid the customer having to make that decision "Can I live without this subscription?" that manual renewal would prompt each time. But I'm not out to sneak it by him/her if they're done with the product.

But YMMV. I'm pretty sure you can remove the cancellation link in CCBill emails altogether and just have the purchase receipt say "You have paid $XX.XX, thanks for your business" if you want.

I have my own issues with 3rd party processors, but ease of cancellation isn't one of them.

03-26-2014, 02:21 PM
deltav Confirmed User Industry Role: Join Date: May 2010 Location: USA Posts: 1,243	I gathered that when he said "I didn't know that" it was sort of registering surprise because that's his processor. Maybe not. And I dunno - I think it's fair to offer some kind of cancellation link at list on the initial receipt. Doesn't have to be super obvious. If the content is satisfactory and regularly updated, the subscriber will usually stick around. The idea for me with rebills being automatic is to avoid the customer having to make that decision "Can I live without this subscription?" that manual renewal would prompt each time. But I'm not out to sneak it by him/her if they're done with the product. But YMMV. I'm pretty sure you can remove the cancellation link in CCBill emails altogether and just have the purchase receipt say "You have paid $XX.XX, thanks for your business" if you want. I have my own issues with 3rd party processors, but ease of cancellation isn't one of them. __________________ ********* DeltaofVenus.com - Vintage Erotica from the 1800s through 1979 Last edited by deltav; 03-26-2014 at 02:22 PM..