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Old 07-08-2003, 09:56 PM  
tootie
Confirmed User
 
Join Date: Jun 2003
Location: Planet Earp
Posts: 6,041
DirecWay is the biggest piece of crap we've ever used. I'd MUCH rather use dialup. When we moved last year we got DirecWay because the cable company where we moved to said that they were a few months away from having cable internet. Well, it sucked. I was ALOT slower than they had promised it would be, ESPECIALLY the upload speed which was not even CLOSE to what they had promised. We cancelled the service and they charged my credit card for the early termination fee. I called them up and asked them to remove the early termination fee AND to refund the charges for the dish and the installation because I was blatantly LIED to about the speed and they refused. I called two more times after that, asking to speak to supervisors and they still refused. So I had no choice but to do a chargeback. My CC company called the company and verified that they refused to refund my money and they issued the chargeback.

Don't bother. It's not much faster than dialup for download, it's SLOWER that dialup for upload and it goes down for every little rain shower and wind gust.
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