Originally Posted by Sly

It saves time for everyone.

Start with a basic list. Every time an affiliate asks you a standard question, add it to the list. In a year, you should have almost everything covered.

Originally Posted by Sarah_Jayne

My advice is to put your payout schedule in there so affiliates can easily remind themselves of when they should be looking out for their payments.

I'm happy to help affiliates with basic program questions but I've found that many like to have some of the bare bones stuff at their fingertips rather than having to reach out for an answer.