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Also Alex, one presumes if they are cross-sales then mythought is people are signing up to your site but also (withought them knowing) signing up to other sites and when they do they get anoyed and demand a re-fund.
This is one sugestion.
Perhaps its not your affiliates that are to blame but simply that people are being tricked into signing up to sites that they did not want to.
Unless i am wrong your sites are ccbill and as such i wonder if when people sign up via cross sales do your affilites make any money from this or is it simply direct to you?
If this is the case then i am suprised ccbill do not close your account as i would have thought they would get complaints.
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