CCbill refund policy
Had the sad surprise today to see that a CCbill support supervisor refunded a customer that had bought a $135 membership for 6 month. The customer called to request the refund based on the fact that he mistakenly bought a 6 month membership instead of a 30 days membership, which is of course bullshit. They openly admit that it was to prevent a chargeback, but I feel I've been fooled because they are trying to reduce their merchant account chargeback ratio with MY money. Did this happen to anyone?
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