There is no BondageBank contact. You must direct your questions to
[email protected] and then be persistent (sometimes for weeks) in order to get the BondageBank support you need.
See my
thread from July in which I documented this situation as fully as possible given the reluctance of any of the responsible parties to be forthcoming about it.
I continue to believe that Kink.com actually bought out the remains of the TwistedFactory program more than a year ago but for reasons unknown, nobody involved was willing to admit this at the time (hence the "taking over management of the affiliate program" story that got announced at the time).