Originally Posted by **********

Actually, I've *never* had a problem with McDonalds. Sure its fast food, but they always get my order right. It's always hot and served fast. In drive-thru's they've never got the order wrong nor even forgot the all-important straw or napkins. The service is always given with a smile, and every restaurant has been super-clean - even the bathrooms - which is more than I can say for other places I've seen. They actually do a fantastic job when it comes to customer service & satisfaction.