GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Strongbox support not replying

deltav · 12-09-2013, 12:15 AM

I use Strongbox and have an active support subscription, tried emailing them last Wed about an issue. After no response I wrote a follow-up message Friday, again no response.

Anyone else having trouble getting ahold of them? I know it's been the weekend but I figure with a support plan you have to pay extra for, a reply within 4 days is a reasonable expectation - especially considering they deal with website security.

IIRC they've had decent turnaround times in the past, so am wondering if something else is up.

12-09-2013, 12:15 AM
deltav Confirmed User Industry Role: Join Date: May 2010 Location: USA Posts: 1,243	Strongbox support not replying - anyone else? I use Strongbox and have an active support subscription, tried emailing them last Wed about an issue. After no response I wrote a follow-up message Friday, again no response. Anyone else having trouble getting ahold of them? I know it's been the weekend but I figure with a support plan you have to pay extra for, a reply within 4 days is a reasonable expectation - especially considering they deal with website security. IIRC they've had decent turnaround times in the past, so am wondering if something else is up. __________________ ********* DeltaofVenus.com - Vintage Erotica from the 1800s through 1979