12-05-2013, 08:13 AM
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Babemeister
Industry Role:
Join Date: Jun 2001
Location: Madison
Posts: 7,081
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Quote:
Originally Posted by tony286
actually not true but its fun to keep with the same false belief.
http://hbr.org/2006/12/the-high-cost-of-low-wages/ar/1
"Costco?s practices are clearly more expensive, but they have an offsetting cost-containment effect: Turnover is unusually low, at 17% overall and just 6% after one year?s employment. In contrast, turnover at Wal-Mart is 44% a year, close to the industry average. In skilled and semi-skilled jobs, the fully loaded cost of replacing a worker who leaves (excluding lost productivity) is typically 1.5 to 2.5 times the worker?s annual salary. To be conservative, let?s assume that the total cost of replacing an hourly employee at Costco or Sam?s Club is only 60% of his or her annual salary. If a Costco employee quits, the cost of replacing him or her is therefore $21,216. If a Sam?s Club employee leaves, the cost is $12,617. At first glance, it may seem that the low-wage approach at Sam?s Club would result in lower turnover costs. But if its turnover rate is the same as Wal-Mart?s, Sam?s Club loses more than twice as many people as Costco does: 44% versus 17%. By this calculation, the total annual cost to Costco of employee churn is $244 million, whereas the total annual cost to Sam?s Club is $612 million. That?s $5,274 per Sam?s Club employee, versus $3,628 per Costco employee."
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Then the question has to asked.
Why isn't Costco kicking Walmarts butt?
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