Do you have a ticket ID we can reference?
As mentioned, promo codes will not validate for existing clients. It was recommended to email sales@ and request to receive a Black Friday deal.
You need to have active services to be able to add an additional account though.
Anyway, please email us to work it out
Quote:
Originally Posted by Thumbler
I got an email in broken English. "It appears that you have had account with in the past. The promo code is only valid for NEW clients.
This is the reason the code did no apply to your order."
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