You call somewhere - an airline, a store, wherever - and the person on the other end of the phone knows it's you, your name, address, flight plans, recent purchases, preferences.....and they talk to you like they KNOW you! "Oh Hello Mark, I see you're leaving on such and such a date...."
Fucking creepy!
No more giving your name, number, basic info to some phone jockey on the other end of the line. Oh no! NOW they know YOU - who you are, where you're calling from, even your fucking location (at a bar, on a street corner, at home, wherever). Yet no one seems to complain but rather people seem to
like the "convenience" of not having to give out all that personal info verbally.
Fucking nuts.
