I recently signed up for your program, but I'm unable to download any of your banners so I can start promoting you. I sent a support ticket several days ago and was told they'd look into the issue, but it has yet to be resolved.. This should be a fairly simple issue to fix.
When I log into my account and go to the banners page and enter my limitations parameters, I get the page offering me several banner formats. Square, Vert, and Horiz. I click on one and it brings up all of the available banners, but the spots where the previews should be are blank. When I click on "Download" a new window opens to a blank page with no prompt to download.
Today, I received your newest FHG newsletter and at the bottom, there are some links to download banners. They all go here:
http://fhg.digitaldesire.com/fhg_pub... &program=nats
And nothing on that page allows one to download a banner. Every link simply goes to the Digital Desire home page.
When support said they'd look into it, I asked if they could just send me a couple that I can use in the meantime. (I need 160x600). I haven't received anything.
Can you please look into this?
Thanks.