Thread: Mac mini
View Single Post
Old 11-01-2013, 06:44 PM  
edgeprod
Permanently Gone
 
Industry Role:
Join Date: Mar 2004
Posts: 10,019
Quote:
Originally Posted by American Psycho View Post
2 hours to an Apple store where the heck do you live I wouldn't blame Apple because you live far away from metropolitan area that has an Apple store
Well, it WOULD piss me off of Apple made me drive for their defect. I'm 1 hour from an Apple store (I am outside of Tampa), but for every problem I've ever had, they've shipped me another (insert thing I needed here), for FREE, overnight ... even VASTLY out of warranty. My Mac Pro desktop blew a pair of video cards. They send me TWO new ones (one at a time), overnight, three YEARS after the warranty had expired. Then, when one of those died, they sent me a higher-end card (what I was doing was taxing them in specific ways, so this was the only fix) for free (expensive card!), also shipped overnight ... also obviously WAY out of warranty.

They've always treated me like gold, so if this changed, my brand loyalty would rapidly erode.
edgeprod is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote