Quote:
Originally Posted by borked
Getting back to costs, a recent thing I did for BF I won't charge for (that he's learning about here) because even though it took around 5hrs of my time, where I dropped everything to help him out, I forgot to start my timelogger, and in the end all I could do was give helpful pointers and not solve the problem (which I absolutely hate not being able to do).
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Thanks Andy, much appreciated on the gesture. You're right about not learning about it before now. I have been bugging Brian for a week to make sure he got a hold of you to see what we owe you for your help on that last issue. We typically have you handle the more complicated stuff as you're very fast in resolving it. As you're time is limited, we typically know you can't handle those larger scale issues and give those to the others based on need and skill. Either way, we'll make it up on the next job as there is always plenty to do.
As for your price... You're expensive compared to some of the others, but we're happy to pay it as you solve things much faster. Paying someone half the rate and it takes them a week, or paying you to handle it in 2 hours is still cheaper. Plus we put the issue to bed, and can get back to business. Time is money.
