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Hi everyone. Thx for all the feedback in regards to what we can do to improve. We take malware complaints very seriously. There is no reason for us to want to destroy our reputation by allowing people to spread malware. If we allow advertisers to spread malware, it hurts our business, and we lose publishers. Sorry that we haven't been very active on the forums the last week. It's been hectic with traveling for the conventions in Amsterdam and Budapest.
We are working on improving automatic detection methods, and I will personally make sure we make the malware report tool available without being logged in.
I will also discuss whether it's possible to let advertisers search and disable individual campaigns themselves. I think it can be done. we'll see.
As for the campaign in question with antivirus.com-alerts.org. We have disabled the campaign although it did not spread malware. I agree it's incredibly annoying and missleading to the surfers. But the reality of it was that the campaign was promoting and trying to get people to install AVG antivirus via their affiliate program, and AVG is not malware. So although very sneaky and missleading, it was not actually malware. We have disabled the campaign regardless though.
And please continue to contact us via our ticket system. it's usually where we have the best response time.
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