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Old 09-16-2013, 07:27 AM  
pinkbits
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Join Date: Feb 2007
Location: Every where at the moment.
Posts: 367
Quote:
Originally Posted by RuthB View Post
Hi pinkbits,

To confirm the shipping address and check your card renewal settings at any time, please log in to your Paxum account.

On the first page after you log in (the Overview page) simply scroll down to where you will see Mastercard as a hyperlink.

Beneath that you will see a link that reads:

Card Renewal & Billing Address

Click that link and you will be able to select the correct shipping address from the dropdown list of verified addresses, and you can choose your renewal options (renew standard; renew express; do not renew). If the address you wish to have your card shipped to is not listed then you must add it to your account and verify it with a valid proof of address.

Thanks for choosing Paxum! Let me know if you have any questions or require any further assistance.

Ruth
This option is all greyed out for me and i cant click anything at all. For some reason it says dont renew card, but i do want to renew it and you guys have taken the fee already.

The main page tells m 1 country and the other page tells me another. All i want to do is please confirm where you are sending this card out?

cheers
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