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Old 09-04-2013, 03:17 PM  
Arnox
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Join Date: Sep 2009
Location: Radelaide
Posts: 2,164
Quote:
Originally Posted by RuthB View Post
We only ask for a 2nd Picture ID if the first picture ID is insufficient for our KYC requirements. As we have explained in the past, we must comply with KYC (Know Your Customer) requirements, and as a result, so must our clients. We accept a wide variety of document types if you're unable to provide us with an International Passport.
All I want to know is why a driver's license isn't enough for me to prove my identity. Every other program or service I have subscribed to in the past has accepted my Nationally recognised driving license as primary ID - it seems strange that Paxum doesn't.

Can you reference anywhere that states that as part of KYC, a driver's license isn't sufficient primary photo ID?

I'm an Australian citizen, and according to this guideline:

http://www.austrac.gov.au/files/cip_form_ind_mar08.pdf

Quote:
AN ORIGINAL OR CERTIFIED COPY OF A PRIMARY PHOTOGRAPHIC IDENTIFICATION DOCUMENT

? a licence or permit issued under a law of a State or Territory or equivalent authority of a foreign country for the purpose of driving a vehicle that contains a photograph of the person in whose name the document is issued
Is all that is required.

I'd really like some clarification on the guidelines you're following and where they state that an driver's ID is NOT a primary form of photographic evidence.
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