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Originally Posted by Yanks_Todd
We use Netbilling, Epoch, GXbill for processing and NATS for member management and cascading billing.
Netbilling provides a 1-800 number for us and they handle a lot of support for us for a very reasonable transaction cost. We also use Zendesk via http://yankssupport.com for additional customer support.
As far a checks go, you simple export a file from NATS into Quickbooks or any comparable product and print your checks up via any home printer.
We fight our own chargebacks when possible and do quite well in recovering them with minimal effort.
Totally worth it in my opinion. Hit me up on ICQ if you have any other questions. |
Was going to say this as well, Netbilling customer support add on to their gateway service, or even stand alone (some merchant accounts will require you to use their gateway) is awesome. In some capacity I have been dealing with them for over 10 years, and they are VERY good.
Just don't count on the % you give up being a lot less, processing rate, transaction fees, gateway fees, they all add up.
The upside is more that you have much greater control over your risk management, what you scrub, etc.
Typically I have seen better ratios with own merchant accounts, but the work involved is much more