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Before this latest server I was a rackshack customer for something like 10 months. I had one issue with them, they unplugged my server because they thought it was part of a DoS attack. I tried IRC and called, but they said the only way that the server would be re-enabled is if I emailed abuse. It took 4 hours for them to respond and switch it back on... and another half a day for them to admit they made a mistake and unplugged the wrong server.
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You promoting Rackshack?
Thanks for your experiences.... another place to avoid!
