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I opened a ticket to upgrade one Plesk server's licence to unlimited domains, it was supposed to take 48 hrs max.
I edited the ticket twice with polite requests to inform me of what is happening, and no one even bothered to say anything.
Their service is starting to suck more and more. Maybe if we could do basic stuff like add our own DNS records without constant problems they wouldn't have to spend all this time doing insignificant tasks like these and they could concentrate on stuff that matters.
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