Quote:
Originally Posted by fetishwealth
Why does everyone simply assume that hes accurate when he says he had contacted us for a year before this. Why dont you try our support sometime.
He was at 68$ and even says he had active rebills and some links up sooooo if i were in his shoes i would have met the minimum i had selected on signup to then been paid wo/ incident. end of story.
or he can come here and make a falsely titled thread (so much so the admins had to change it) with false statements like we dont anwser support to drum up drama and force us into paying immediately.
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It isn't a false title thread at all imo. He has a right to call you scammers if you are keeping his cash.
We obviously have a different point of view of what "minimum payout" clauses represent in Terms and Conditions.
Minimum payout clauses are there to prevent company book keepers from having to deal with thousands of tiny sums and to set a bar of participation on the part of the affiliate. In essence, a "Minimum Payout" is set so you know the affiliate is sending legit joins and not just wasting time and resources.
Minimum payouts clauses do not address final payments or terminations with unpaid balances.
If you are going to penalize someone for leaving then you have to spell that out clearly and the majority of programs that all copy each other's T&Cs seem completely oblivious to this fact; then, they compound the problem by assuming that a minimum payout means you don't have to pay if the minimum is not reached, but that is not true. Don't listen to me, ask any attorney worth his salt.
Say your minimum is $200, but the affiliate only sent $175 worth of joins. The sales tracking clearly shows that the affiliate earned that cash. You can't keep that unless you spell out clearly why you would keep it and under what conditions you would be allowed. Just having a "Minimum Payout requirement" does not even come close to permitting keeping funds the affiliate generated.
I am not saying you guys are scammers, but I am saying he had a right to call you scammers legitimately. You kept the money he earned, which your own tracking showed you he earned and was owed. You incorrectly assumed that a "minimum payout" clause in your T&C gave you the right to keep his cash on termination of the account. Change the wording in your T&C and then you can do whatever you want.