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Affiliates are trained not to read the program pages for the most part, because most program info pages are out of date, not updated, and don't contain the most basic info. Half the time I can't even get good contact information anywhere inside the program site, and have to search GFY.
And unfortunately affiliates are people too, so yes, maybe getting a lot of annoying questions is a pointer to make it even more obvious or more links to information on your site.
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