Originally Posted by georgeyw

Agree with you to an extent, however I recently lost it with a company and threatened them to get my money back.

Why? They supplied a part that did not fit, I had spent thousands with them and they provided zero cust service on the latest part. I will still spew negativity about them as they wasted heaps and heaps of my time proving their part did not fit, getting angry just thinking about it.

Also to actually answer your post, social media empowers everyone, that is why everyone threatens, because they know how powerful their reach can be!