Quote:
Originally Posted by hermac
I try to find the answer to this question in their faq but I didnīt find it, so Iīm asking here
What happens if the cc expires with money on it?
It can be back to the ewallet or transfered to the new card, or must I take all the money of it before it expires mandatorily?
Thank you
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If your Paxum card is coming up for expiration we advise you transfer all remaining funds to your ewallet Checking account prior to the expiration date. (Paxum cards expire on the last day of the month specified on your expiration date; ie: a 10/13 expiration date would expire at the end of the day October 31st 2013)
If your card has already expired with funds remaining and you have received your new Paxum card then you can simply open a ticket in the Message Center of your account to request the remaining funds be transferred to your new card. Our support staff will then communicate with the bank we use to issue our cards and they will arrange the transfer of the funds from your expired card to your new card.