Quote:
Originally Posted by LRS
In the United States we have something called name change, and its legally done by the court. its perfectly normal for someone to change their name when ever they want.
I signed up with acc1 a few years ago and then had a name change.. I tried multiples time to update the account by calling the useless offshore support and I got nowhere so I opened up a new account also a few years ago and uploaded the new drivers license.. exact same address, different picture but the same person.. different issue date and expiration date, so its not like I opened up Photoshop and changed the name.
I had one bank account in paxum acc1 so sometimes I would transfer from acc2 into acc1 and withdraw or just go to the ATM and use the VISA card.. I also have an account with paypal and the name change was done within 48 hours, they knew exactly what papers to ask for, the court order. Not a picture of you holding your drivers license!
Paxum is the worst company I have ever death with, I never go a phone call from anyone even though I left a ticket asking for an admin or a manager to call me..
If you're a sponsor sure thing you stand being paxum and call anyone that complains about paxum stupid, but if you're an affiliate promoting sponsors and only using paxum to receive money then you will understand.
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We gave you the option of keeping one account open if you can provide proof we are asking for.
We have always had the policy in place that a user is to have ONE account.
If you would of at the time of your name change got in touch with we could of changed the information on your account and got the proper documents from you but instead you insisted on just opening up another account in a different name and using BOTH accounts activity.