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-A Ceo who actually respond to messages being sent,and not acting like jesus
-A support where support it's not needed,meaning be proactive so hardware works fine and detect any potential problem before it become a major problem,and also having a good automatic system where minor problems can be fixed without contacting support
-To have it's prices matching current average price in hosting industry,and not having 4x bigger
-To have available ip addresses as much is possible ,in different a and c classes
-To have micropro support
-To be able to change ip whois
-If there was some mistake done,to be sure how same mistake wont be ever repeated and compensate clients in some way
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