Originally Posted by digitalfantasies

Yeah tried that, he told me to "Hi you need to send ticket to support in ticket system. We are not wok with accounts money. "

I probably did not ask him very polite because I am a little frustrated about this, maybe that's why he isn't very helpful, I dunno.. so Roby, if I was a little impolite... sorry for that

Hopefully he reads this and still decides to try to fix this matter...