Something doesn't sound right here. Can you please contact me so I get this worked out for you?
If you have a ticket ID I can reference that would be helpful.
Regarding NATS, I am not sure what your particular issue was, but host MANY servers using NATS and actually do have experience with this software. It is not likely we could remain a leading adult hosting provider without being to support popular softwares such as NATS.
Please contact me, I would like to help get this resolved.
Quote:
Originally Posted by srockhard
For three months now I have tried to cancel my plan and they continue to charge me $125 every month on auto pay. I've tried to chat with Jeff about it via chat support probably 15 times and every time he tells me to submit a ticket to cancel. So I do. The one time I did get a response back in March they said I would not be billed for March and I was billed on March 15th and now again on April 15th. I dont recommend these guys for any adult type hosting either as they were never familiar with anything I wanted to setup such as NATS.
|