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Old 06-28-2003, 11:59 AM  
DerekT
Confirmed User
 
Join Date: Jun 2001
Location: Apple Valley, MN
Posts: 112
Yes, RackShack uses Cognet for the 10mbps unmetered servers. Since my box is metered, it uses their other Tier 1 providers, not Cognet.

As far as staffing their datacenter have a look:
http://www.rackshack.net/english/aboutus/staff.asp

And not having much invested:
http://www.rackshack.net/english/col...nstruction.asp

RackShack may be a reseller but their parent company is ev1.net which is Tier 1.

I am simply stating that in the time I have used them, I have been very happy with the service and support.
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