Quote:
Originally Posted by BNMedia
Actually it's $39.95 and maybe I should have worded the title better. This particular customer didn't charge back. Epoch refunded him immediately in fear of a chargeback!
I don't want to fight any banks, only let customers know that we are not pushovers who allow people to rob us and just turn a blind eye!
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The first step is to find out why you are having an issue with chargebacks. I've noticed that my chargebacks stay at a certain percentage from year to year so I know what's normal for my sites. They can't be avoided but should be a low percentage otherwise that's telling you something is wrong.
Someone also mentioned in another thread to create a public page that lists their info and call it a "chargeback blacklist". Mainstream companies do this all the time. Imagine their name showing up in a Google search for charging back porn. You would just be stating a fact that the person charged their membership back regardless of the reason.