Originally Posted by JesseFame

When I did customer service, our policy was to not refund.

-Your kid stole your credit card.
-Your kid lied about his age online.
-Your kid committed fraud.

If they threatened a chargeback we would refund. Otherwise we would cancel the membership, send the confirmations to the parents e-mail, and tell them to have their kid work it off in chores, install a security program like Net Nanny, or speak to the police about what charges you can bring against your child.

Usually the last one shut them up pretty quickly and they thanked us for cancelling the membership.