Originally Posted by pompousjohn

This was my reply to the latest time this was tried on me:

Customer said:
I found this and other forbidden sites on my computer history this morning. Called my cc co. and was informed of charges. These were made by my visiting minor son. Please cancel any subscriptions and refund my card. Thanks

My reply:
Your account is cancelled as you were told on the phone. Please discuss charges with your son and get your refund from him. Also please supervise him better so we don't have to notify the authorities that you are allowing minor children to access our site, thank you.


The thing is I am pretty sure the customer is lying. I mean, who digs through their kid's browsing history and THEN calls the CC company to ask about charges? Also what kid signs up to porn using his dad's email address?

Finally, if he DID call the CC company, then the chargeback is already happening and I might was well say what's on my mind.

I am pretty sure Squealer's email would be more effective in general though.