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Hi,
This is not meant to be a hidden fee, and if it was not clear during the sign up process I do apologize for the confusion.
The footnote you are referring to mentions that for any foreign transactions, or transactions made in a non USD currency, charges of up to 3% may apply. Allow me to explain exactly what a "foreign transaction" refers to.
With all credit/debit cards, and also eWallet solutions, there are conversion costs involved when making transactions. This applies to both foreign currency transactions, and also same currency transactions that "cross borders." These would be composed of charges applied by a few different parties (in our case the issuing bank, MasterCard, and Payoneer).
In the case of Payoneer, the conversion charge for making a foreign currency transaction is up to 3%. So if your card is issued in USD, and you make a purchase in EUR, the transaction will be converted using rates of up to 3% above MasterCard's official exchange rates. These are very competitive rates and generally among the best available on the market.
If you're making a same currency transaction, you may also be subject to a cross border charge. This is something that is applied when the merchant or processor charging your card is located in a country outside the card's issuing bank. Please note that this amount is generally between 1-2% (it is a lower charge than foreign currency transactions).
Once again, these are both charges relevant to most credit/debit cards and eWallet solutions. If you have any additional questions about these charges, or any of Payoneer's services/pricing, I'd be more than happy to answer them.
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