Quote:
Originally Posted by Gambit
Chris contacted me and explained things MUCH better than the ticket support guy. I'm now waiting on the fraud forms from Paxum to try and get my stolen funds back.
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Paxum's ticket support staff are rather incompetent -- and even that's being generous to describe them. You really have to question their level of training based on the responses you receive. I'm still not convinced anyone in ticket support understands plain English. If so, then I defy anyone to find a more incompetent ticket support system in adult.
Having said that, I like Paxum quite a bit. But if it were not for Ruth or Chris actually doing support that the incompetent ticket support staff fail so miserably with, I'd have stopped using them a long time ago.
To the OP, hope you get it resolved sooner rather than later. But unless you want to aggravate the hell out of yourself, just deal with Chris or Ruth and stay far away from the ticket staff.