Originally Posted by Supz

If they cannot support the customers, they should discontinue the product. Bottom line. And there are many people here who do that. What you dont realize, is that when you are a 'high roller' or a 'whale' you are paying for extra service. But as a smaller customer, you are still entitled to the support that is agreed upon in the Terms Of Service. If you own a Affiliate Program. And you have 2 affiliates, one that does 2 sales a day and one that does 20 sales a day, are you not going to send the guy who does 2 sales a day marketing material because hes not the guy who does 20 sales a day? Then you are throwing money away. You never know who someone is or what they can afford or who they are going to be. Your business sense is that of a 3rd grader.