Originally Posted by robwod

I have to say I agree with Maurice here. I like Paxum a lot. However, ticket support at Paxum is a whole other story.

Paxum's Ticket Support is an exercise in complete frustration of canned responses and replies that make you wonder how those who seem to posses such a incredible level of incompetence can find employment there.

The people at ticket support appear to be not even qualified to stand on a corner handing out newsletters or flyers for free, let alone qualified to handle confidential documents or customer service. It's a real shame that ticket support is that bad and certainly not does not lend itself to customer confidence.

If it wasn't for Ruth or Chris, I'd have dropped using them for anything long ago, purely based on incompetent ticket support.