|
Ruth, I don't think most people who use your services are disappointed in the Paxum service itself. But there's no question your ticket support is truly inadequately staffed by anyone remotely having a sense of customer support.
For myself, I refuse to use it any more. If I have an issue, I go direct to you or Chris. When it comes to Paxum's ticket support, incompetence is an understatement (based on my own experience, no one else's).
Perhaps this is the type of issue Maurice is having (I have no idea). But if it's ticket support, then I can absolutely understand his frustration.
__________________
NSFW
|