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TrashyGirl · 01-21-2013, 09:03 PM

so it's not just me. I'm ready to pull my sites from Webair. so frustrated

they CLOSED my support ticket saying they had resolved it when they didn't do a thing. something deteriorated, meaning my sites used to load snappy, no problem. raid drives going bad?

I posted in Mike C.'s birthday thread thinking it was one of the support "Mikes" - Mike F. or Mike M. requesting more help. I'd been promised a fix by another support staffperson to my slow loads or no loads. one of my sites didn't load all weekend. no loads = no $$$. at this point, I think I'll pay my tech extra this week to move my sites to another host.

also, I bought 12 sites from another guy here on GFY that were on Webair. this was literally days before the hosting debacle. I asked Webair how much to move the sites, simple WP blogs from his account to mine. are you ready for the answer?

$150 per hour

########## Begin Message ##########
Hello,

We can proceed with that. There is an hourly fee for migrations of $150 per hour. Let me know if you wish to proceed. Perhaps you can move the data as well? Let me know.

Thanks

----------------------------------------
(I deleted the support staffperson's name)
Webair Internet Development, Inc.

Cyberwurx moves sites intra-host for FREE, so do other hosting companies.

01-21-2013, 09:03 PM
TrashyGirl Confirmed User Industry Role: Join Date: Apr 2010 Posts: 1,401	so it's not just me. I'm ready to pull my sites from Webair. so frustrated they CLOSED my support ticket saying they had resolved it when they didn't do a thing. something deteriorated, meaning my sites used to load snappy, no problem. raid drives going bad? I posted in Mike C.'s birthday thread thinking it was one of the support "Mikes" - Mike F. or Mike M. requesting more help. I'd been promised a fix by another support staffperson to my slow loads or no loads. one of my sites didn't load all weekend. no loads = no $$$. at this point, I think I'll pay my tech extra this week to move my sites to another host. also, I bought 12 sites from another guy here on GFY that were on Webair. this was literally days before the hosting debacle. I asked Webair how much to move the sites, simple WP blogs from his account to mine. are you ready for the answer? $150 per hour ########## Begin Message ########## Hello, We can proceed with that. There is an hourly fee for migrations of $150 per hour. Let me know if you wish to proceed. Perhaps you can move the data as well? Let me know. Thanks ---------------------------------------- (I deleted the support staffperson's name) Webair Internet Development, Inc. Cyberwurx moves sites intra-host for FREE, so do other hosting companies.