Originally Posted by josephfgb

I operate a very small network compared to some of the other webmasters on this board. I opted for the ACH option simply because it was convenient and they OFFERED it. It was quick, convenient, and made my life a little easier. When I first signed up for Zombaio, I was getting issued wire transfers because, frankly, I didn't trust them to send the check on time (and I believe checks were quite expensive at the time as well). Then I switched to ACH because it was a new option. Like I said, everything was working out fine for quite a long time, no real hiccups. I receive checks from CCBill weekly and no longer receive wires from anyone.

The reason I'm mostly upset is not really from the lateness of the payments (obviously that contributes to the issue), but mostly because of the general lack of care and the wishy-washiness they have about the whole situation. How can you possibly run a business based on this horrible business model of not caring? There's obviously something bigger going on behind the scenes (and i'm not even a conspiracy theorist!). They had problems last holiday, they had problems this holiday.. you'd think they would have sorted out any "growing pains" they're having by now.

And as far as reaching an agreement with them off the boards - I've opened support tickets for every late payment I've had. I don't want to reach any agreements with them or them "bending over backwards to help me out." I just want them to issue payments on time, every time, via the services they offer to their Clients.