Hey everyone. Hope you all had a great Christmas!
I finally had a chance to sit down and review chargebacks. One thing I'm noticing is that many chargebacks are repeated like this:
0001-anna-angel.com
2012-02-01 01:39:17
chargeback
SC
United States
Shannon
Roberts
[email protected]
0111257301000013492
$29.99
$0.00
N
USD
0001-anna-angel.com
2012-02-01 01:39:38
chargeback
SC
United States
Shannon
Roberts
[email protected]
0111287501000013393
$29.99
$0.00
N
USD
0001-anna-angel.com
2012-02-01 01:39:41
chargeback
SC
United States
Shannon
Roberts
[email protected]
0111317701000013085
$29.99
$0.00
N
USD
0001-anna-angel.com
2012-02-01 01:39:35
chargeback
SC
United States
Shannon
Roberts
[email protected]
0112012401000013435
$29.99
$0.00
N
USD
Question is why in the world would people sign up to a site just to chargeback over and over and over on the same date? Second question is why does CCbill allow this to happen??? I see dozens of examples of this alone in my chargebacks. What I am noticing from looking at these accounts is that I would say 80% of my chargebacks are coming from fraud. When I ask CCbill to help out their response seems to be along the lines of "sorry it's out of our hands" Just by looking at these fraudulent accounts I can determine a pattern. From this pattern a programmer can take at most 30 minutes to implement a script that weeds out the frauds. I won't say much more about it since I know these assholes (pirates etc) read this forum often. But what I want to know is why the fuck CCbill doesn't step up!? Yet they have the nerve to email me asking ME to see what I can do to bring down my chargeback rate. Meanwhile it can probably drop by 80% if they would actually start doing something about their broken system that apparently a child can defraud. I'm really getting sick of ccbill's inability to go an extra mile for it's clients that pay them thousands of dollars each year in fees so the owners can go buy jets instead of reinvesting into a proper admin and a secure system that actually feels like 2012.