Quote:
Originally Posted by Choopa Phil
That's ridiculous! I surely hope you did not pay
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Well... the complete bill was even higher... because they also spent some time on fighting some hacker and other problems... that was during the weekend so that's a higher hour-rate(and i allready burned my sla that month). They reduced the bill to 500 euros by skipping the weekend-rate etc... but that 86minutes is still on the bill. If i insist on getting that 86 minutes off, they could skipp the reducing and then it would come down to the same.
There are so many companies focusing on their bill-departement... At some companies the bill-departement is the only departement that works properly.