Quote:
Originally Posted by pompousjohn
I called the chargeback department and asked them about it and they said that without a physical signature of some kind there was no way I would ever be able to prove my case. I don't know how a website is supposed to be able to provide this, I guess we are just fucked.
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I was fighting chargebacks for a little over a year full time and I can completely agree with the frustration here when I started. I had called our CB department when I started as well and was told I'd never win a case as well. Took a good month of figuring out how to fight chargebacks over virtual sales with no actual goods delivered but when I do fight them I have about a 90%+ win rate with Visa and MC, near 100% with Discover. Takes maybe 7-10min per case to file at this point so it's a little more cost effective than when I started.
I'm not sure what it'd be like fighting any CB's from the cam credit purchase side of things since I've only dealt with them on the dating site side of things. Guess a hi won't be my first post on GFY but the CB threads intrigued me. I always hear everyone talk about not being able to win the disputes against the banks that come out on top either way but I've found it to be the complete opposite.