Quote:
Originally Posted by Ann-Angelcom
So what's your secret? How do you manage to avoid intentional fraud?
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I would say it's a combination of...
1. Being very clear about what is being sold, at what price and making sure to deliver that.
2. Quality content updates daily.
3. Constantly working to improve the member area including taking input from members and implementing their ideas when you can.
4. Being proactive on the customer service side by giving refunds when there is a high probability of a CB. A refund isn't fun, but a CB is far worse.
And I agree with Todd.