Quote:
Originally Posted by Ann-Angelcom
We were always under that until recently when chargeback rates shot up. In 2003 people weren't aware of how to game the system. Now most people realize just how simple it is to chargeback. For instance a few years ago I use I get emails like "oh my son signed up can you refund me". I never get an email like this anymore. Instead I just see the chargebacks. No complaints at all to my emails! In 2003 I was getting support or complaint emails daily!
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perhaps if you had daily complaint emails in 2003 already you could have worked a bit on your memberarea to get rid of the complaints?