I Fucking Hate Enterprise Rent A Car
I've been a long time customer well over 4 years. I spend around $1000 a month for my rental. I'm a little over a week late on my rewrite on my contract and I know people that are months late but I was busy in a different city shooting something and I told them i'll be back friday. I come in on friday I have over $100,000 worth of camera equipment in my car with other valuable person items.
I paid a shitload of money to pay off a contract and put a deposit on my new contract. After money was paid he's like oh can I see your license again, I told him shit I left it at home you got it from me last week he's like yeah I know we do frequent I guess random checks. I told him it's 5:50 pm you close at 6pm and it's at home I'll bring it on Monday I accidentally left it in my other pants.
You would think almost 5 fucking years of monthly rentals tens of thousands of dollars they would cut me some fucking slack, oh hell no!!! Not only didn't they work with me they said you can't even come back here anymore since you just moved to Calabases and you're no longer in our district. Even if i found my license my business isn't wanted. So they took the keys from me when I placed them down and they said if I where to leave with the car they would call the cops and report the car stolen even with the car paid for. He also told me he would provide me with trash bags and I need to fill them up and leave the property. $100,000 and almost 400 lbs of equipment and I'm fucking stranded are you fucking kidding me???
I had no choice but to risk leaving the majority of the shit in the car and walk with my hands full for over a fucking hour and take the bus and cab 20 miles and several hours later back to my house. I was on my way to work to deliver the cameras for a massive Hollywood event and they had to cancel the event and I lost my fucking job.
I mean seriously all this fuck had to do was look at my license they don't need proof they saw my license. He could have waited till Monday I've never been late on paying or anything in 4 years. They knew I would be stranded and fucked. I probably don't have a legal case unless I can prove they stranded me on purpose and stole all my camera equipment. I agree there are rules but when someone is stranded and he's a valued long term customer thats never fucked over the company he should have done something or offer to hold my stuff at the least
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