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Bladewire · 10-16-2012, 10:47 AM

I've been with Godaddy for 8 years. I've never called their customer service number in 8 years.

I woke up this morning to a wicked hangover and an auto renew email with a charge of $161.57. Not a big deal. But I'm cheap and always use a coupon code for the best price.

I call "billing support" to reverse the charge. (480) 505-8855

I'm told that if I reverse the charge they will cancel the domains and they will no longer be registered in my name.

I ask for a supervisor.

Supervisor "Nate" gets on the line. I ask him how long I've been a customer. He tells me 8 years. I ask him how many times I've called them. He says zero.

I asked if it's true that I'll lose the domains if they reverse the charge. He says yes there's nothing he can do. I tell him about the coupon codes I use. He says if I give them a code they will discount the charge. I just woke up with a hangover. I say that I've been a customer for 8 years and have never called them and I ask if he can just input a code with the best rate and save us both time. He says no. I say thanks for the help and hang up.

Is it true that if they reverse the charge I actually lose my domains?

What's the best Godaddy alternative out there?

10-16-2012, 10:47 AM
Bladewire StraightBro Industry Role: Join Date: Aug 2003 Location: Monarch Beach, CA USA Posts: 56,229	Godaddy wtf??? I've been with Godaddy for 8 years. I've never called their customer service number in 8 years. I woke up this morning to a wicked hangover and an auto renew email with a charge of $161.57. Not a big deal. But I'm cheap and always use a coupon code for the best price. I call "billing support" to reverse the charge. (480) 505-8855 I'm told that if I reverse the charge they will cancel the domains and they will no longer be registered in my name. I ask for a supervisor. Supervisor "Nate" gets on the line. I ask him how long I've been a customer. He tells me 8 years. I ask him how many times I've called them. He says zero. I asked if it's true that I'll lose the domains if they reverse the charge. He says yes there's nothing he can do. I tell him about the coupon codes I use. He says if I give them a code they will discount the charge. I just woke up with a hangover. I say that I've been a customer for 8 years and have never called them and I ask if he can just input a code with the best rate and save us both time. He says no. I say thanks for the help and hang up. Is it true that if they reverse the charge I actually lose my domains? What's the best Godaddy alternative out there?